Finance & Banking

Last updated: Wednesday, January 23, 2019


Hanwha Life Vietnam Remarks 100 Customer Service Centers

Posted: Monday, August 21, 2017

Hanwha Life Vietnam Insurance Co., Ltd. On August 17 announced to reach 100 customer service centers, earlier four months more than their expectation. This is a milestone that helps Hanwha Life to further expand its distribution system, provide better customer service and increase its presence in the local life insurance market.

The 100th customer service center was unveiled today in Duc Pho township, Duc Pho district, Quang Ngai Province. Currently, Hanwha Life’s customer service system spans across North, Central and South Vietnam.

Mr. Back Jong Kook, Chairman cum General Director of Hanwha Life Vietnam, believes that the larger network will help local customers easier approach to the advanced life insurance products and services provided by Hanwha Life. It will also strengthen the firm’s visibility and promote its business forward. Back also explains that expansion come earlier more than our expectation thanks to the comprehensive preparation and good business performance since the beginning of the year.

“Hanwha Life Vietnam’s the highest goal is to become one of the top service quality life insurance firms. We will not stop at the 100 service centers and continue go head by expanding new customer transactions and upgrading the existing facilities”, Back emphasized.

With the strong effort, Hanwha Life obtained a great business achievement. Accordding to the latest finanical report, by the end of the 2nd quarter of 2017, the company gained VND 301 billion in new policy premium revenue, increasing 59% in compared with the same period last year. The company has also 28,000 financial consultants and is serving for over 200,000 clients.

Besides network expansion, Hanwha Life Vietnam has diversified its distribution system. Since the beginning of the year, Hanwha Life has partnered with two major Korean banks in Vietnam – Woori Bank and Shinhan Bank, to deliver bancassurance products through these counterparties.

2016 was the first year the company gain profitable after eight years of operating in Vietnam, raking in VND 12 billion in profit before taxes. Hanwha Life’s total assets as of December 31, 2016 was VND 2,997 billion, a 32% surplus compared to 2015. These overwhelming achievements will build the foundation for Hanwha Life to grow even more strongly in 2017 and beyond.


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