Negotiation Is Art

3:28:49 PM | 10/1/2011

On the sidelines of a seminar on “Applying diplomatic negotiation skills to business negotiations” hosted in Hanoi in September 2011 by the FPT School of Business Administration (FSB), an affiliate of FPT University, in coordination with the Hanoi Business Association (HBA) and the Vietnam Association of Consumer Goods Development (VACOD), Vietnam Business Forum interviewed former Deputy Prime Minister Vu Khoan on his experience with the art of negotiation.
As Vietnam’s top negotiator in the process of concluding the Vietnam - US Bilateral Trade Agreement (BTA) and entering the World Trade Organisation (WTO), would you mind sharing some interesting stories about this matter?
I only cite the signing of the bilateral trade agreement with the United States because it is a door for Vietnam to reach the WTO. The negotiation process for this agreement played an important role in opening up Vietnam’s export markets and served as a driving force for its economic development. Therefore, with the primary goal of expanding markets, including the world’s number one market the United States, Vietnamese leaders underscored the importance of negotiation process. Leaving behind the bitter past, the leaders of the two countries looked forward to a future of comprehensive cooperation. Signed in 2000, the bilateral trade agreement generated a new nuance in the two-way relations. There were a lot of interesting happenings in the course of four years’ negotiations. For example, there was no agreement as thick as the one Vietnam and the United States. The very detailed and specific document had hundreds of pages while similar ones had from five to 10 pages. This was also an interesting surprise for our negotiator mission. And, it also proved that Americans observed the laws. Immediately after the agreement was concluded, the objective of bringing Vietnamese apparels and footwear to the US market was reached thanks to tariffs reduced from 40 percent to 3 percent. This preference helped Vietnam double its footwear export turnover with the US many years later.
 
With your vast experience in many negotiations crucial to the future of the country, how do you assess the roles of negotiation and diplomatic negotiation?
Perhaps, negotiations play a very important part in determining the success of a decision by a person, an organisation or a nation, to a farther extent. Negotiation is an art. For years, we have often called attention to negotiating processes while we forget that preparation is the most important step for negotiation, which was followed by negotiation implementation. This stage consists of three steps: Preparation, internal consensus arrangement, and negotiator delegation organisation. Remarkably, before entering into any negotiations, a company needs to determine its most preferred option when no agreement is reached. It is called the elasticity of negotiation and this is very practicable in diplomatic negotiations. This responsibility belongs to chief negotiators. They must be allowed to have a degree of elasticity in their decisions. I still cited the BTA signed with the US. We had a good project which covered what we wanted, what we had and how our partner was. The result was an increasing export turnover of Vietnamese garments and textiles in the US and a broadening presence of US investors in Vietnam like IBM and Ford.
 
At the seminar, many companies wanted you to share your insights about the US market after many years with the role of Trade Minister and Deputy Prime Minister. What do they need to focus on when they enter into a negotiation with the US party?
First, Americans highly observe the laws. They live and work to the law. Second, they attach high importance to networks whose members have high discipline and consensus. Vietnamese businesses should learn this from them. Finally, if they want to do business with US companies, they need escorts, that is, local specialised service companies, and share profit with them. These are fundamental points for any company to penetrate and succeed in this large potential market.