Facilitating Solutions for Taxpayers

12:32:30 AM | 7/17/2013

The Taxation Department of Lang Son province was set up in 1990 under the Decision 314 TC/QD-TCCB dated August 21, 1990. The department is responsible for administering tax affairs in Lang Son province. In the past years, with the leadership and direction of authorities at all levels, the coordination and support of relevant agencies and localities, and the active response of enterprises and citizens, the department effectively implemented many tax policies and achieved encouraging results.
Effort for target fulfilment
The tax sector always strives to fulfil and even outdoes State budget collection targets. The State budget revenue in the 2006 - 2010 period was three times greater than that in the 1995 - 2000 period and 1.5 times greater than in the 2001 - 2005 period. In 2012 alone, despite economic slowdown in the country in general and Lang Son in particular, the tax sector of Lang Son province tried to complete its State budget collection targets.
 
In 2013, the tax sector of Lang Son province was assigned to collect VND818 billion of taxes and the General Department of Taxation encouraged it to collect VND850 billion. Being aware that this is a hard task given volatile economic conditions, the tax sector has intensified collection, management and loss prevention from the start of the year. By the end of the first quarter, the tax sector raked in VND116.274 billion (exclusive of taxes collected in two border gate markets), equal to 20.3 percent of the estimation and up 8.4 percent year on year. After being balanced, the collection value was VND160.03 billion, equal to 19.6 percent of the target and up 7.7 percent year on year. Outperforming taxation units included Cao Loc and Loc Binh (up 23 percent from a year earlier), Huu Lung (70 percent), Chi Lang (18 percent), Trang Dinh (143 percent), and Van Quan (59 percent).
 
Consistent solutions
The Taxation Department of Lang Son province always focuses on strengthening its apparatus and follows directions of the Ministry of Finance and the General Department of Taxation on tax system reform. Like other taxation agencies in the country, the Taxation Department of Lang Son is actively applying ISO standards to its operations, stepping up administrative reform in tax collection management, and gradually applying information technology to improve management efficiency.
 
The department always pays attention to personnel training and build-up. At the time of founding, the department had 31 staffs holding university degrees, accounting for only 5.6 percent of total employees but now the figure has risen to more than 50 percent. The department has selected and assigned able, well-behaved employees to work at public reception offices and organised professional knowledge training courses for employees to improve behaviours, workmanship and responsibility of the staff.
 
The department at all times informs and supports taxpayers to fulfil their obligations and builds the website to provide timely information for taxpayers.
 
The one-stop shop mechanism is applied from provincial to district tax offices in a bid to quickly resolve tax procedures for taxpayers. Forms, procedures, processes and durations for tax payment are publicly posted in order to help taxpayers to understand and fulfil their obligations and help them supervise the service of tax officers.
 
Mr Hua Thanh Ha, Director of the Taxation Department of Lang Son province, said: "In the future, the tax sector of Lang Son province will continue to make effort to effectively deploy tax reform strategies in the 2010 - 2020 period; implement single-window administrative procedures to reduce costs and time for tax payers; intensify IT application to operations of tax offices; and implement corruption prevention programmes and plans. The tax sector will completely follow the manifesto of the sector "Transparency - Professionalism - Integrity - Innovation".
 
Tuan Viet