PC Ham Thuan Bac: Helping Push up Rural Electrification
Since its establishment in 2004, Ham Thuan Bac Rural Power Joint Stock Company (PC Ham Thuan Bac) has strived to make investment into low voltage line, helping to raise electricity access according to Resolution of Provincial Party and District Party. By now, PC Ham Thuan Bac has succeeded in bringing the electricity to the rural area with the rate of 98 percent of households that have access to electricity.
To bring the electricity to local rural area and to provide customers with stable, safe and quality electricity resource, PC Ham Thuan Bac has concentrated on investing, improving, upgrading, repairing and innovating low voltage lines, newly constructed electrical substations; raised capacity of overloaded electrical substations to ensure safety of electricity network. The safety of electricity network and economical usage are always prioritized by the company. According to Director Le Thanh Hung, the two mentioned criteria in compliance with the Government and the Ministry of Industry and Trade are what PC Ham Thuan Bac has targeted since its very establishment. For example in Ham Thuan Bac district, the company has encouraged people to use compact lamps instead of incandescent ones.
Especially, with the spirit of “Customers care is the top priority”, PC Ham Thuan Bac has constructed the transparent and simple process of registering electricity purchase which takes only 7 working days. The company offers easy administrative procedures; detailed guidelines for customers. Moreover, PC Ham Thuan Bac has upgraded customer care service, ensured rights and benefits of customers. The company offers 24 hours services to receive information from customers and repair timely in case of electricity loss or damages.
Truong Thanh