Victoria Sapa Hotel is the only four-star hotel in Sapa City, Lao Cai province. After 12 years of operation, Victoria Sapa Hotel has become the most luxury spa and resort in Lao Cai province. Specially, Victoria is one of pioneers in bringing the Sa Pa tourism industry towards sustainable development and environmental friendliness. To learn more about this, Vietnam Business Forum Magazine has an interview with Mr Sebastian Rodriguez, Director of
Victoria Sapa Resort & Spa
Four-star rating
According to our small survey, seven out of 10 travel companies in Sapa voted Victoria Sapa as the best hotel for international tourists in the city. As a top manager, could you give some comments?
Victoria Hotel is built and managed according to international standards. With our strong financial resources and supports of local authorities, we have a best location for the hotel. From the start, Victoria Sapa was built in accordance with 4-star international standard, managed and operated in line with Victoria's global model - one of the most advanced models in the world.
Built as a traditional mountain chalet with accented wooden décor and a welcoming stone hearth fireplace, the Victoria Sapa Resort & Spa overhangs the village, blending perfectly with the natural surroundings. The location and luxury services of the hotel have been carefully planned to allow guests to experience something different and unique, in close harmony with nature and with the local hill tribe people.
Victoria Sapa Hotel has 77 stylishly designed rooms, two suites and two small apartments with balconies. The rooms are decorated with traditional crafts and world-class hotel amenities.
Besides a wonderful relaxing space, what special services does Victoria Sapa offer?
The hotel has a luxurious restaurant chain featuring Ta Van Restaurant, Tafin Bar and Cat Cat Pool Par served by professional UK chefs. Guests will enjoy exciting and unique culinary experience.
The hotel also offers luxury services and amenities to meet a diverse needs of guests, such as kids club, conference chambers, generators, bakery, restaurant, bar, massage - sauna centre, indoor hot swimming pool - the only of its kind in Lao Cai, sporting club, etc.
Green brand
The Green Day on September 12 is an initiative of Victoria Group applied to the entire Victoria hotel system across in Vietnam, including Victoria Sapa, in the past nine years. However, why is the Green Day mentioned by the media in recent time?
The clean and green hotel is a popular trend. Thus, our business motto “Be responsible to environment” is considered the top task for all staffs in the Victoria system worldwide.
Activities and initiatives help the hotel to be friendlier to the environment. We have reduced wastes, carbon emissions, chemicals and water, etc. We build "green and clean" criteria to orient our everyday activities: Economising energy; rationally using water sources and treating wastewater; separating wastes, reducing gas emissions; implementing environmental policies.
With these five criteria, the hotel has implemented many activities like maintaining electrical devices, replacing energy-consuming equipment, using power-conserving devices, etc. In particular, the hotel has minimised using plastic products and replaced them with environmentally friendly products made from bamboo, rush, hyacinth, etc.
On the Green Day, all staffs and guests are encouraged to take part in cleansing activities. This is one of our activities to create a green hotel. For Victoria Sapa, the effect of the programme is the most important, not media activities but without practical outcomes. Thus, in initial years, many thought our Green Day is a government campaign or an activity of non-government organisation.
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