10:33:46 AM | 12/17/2007
From 1950s and 1970s of the previous century when Japan witnessed a stable economic growth, its training establishments mainly targeted to young people graduated from high schools. In the next period by 1990s, a stage of a consumption society and "bubble" economy, the country shifted to unregistered training direction for people giving up or changing their jobs to help them improve working ability. From 1990s to now, Japan has joint to the global economy, it has focused on three main training groups including unofficial training for people quitting or changing their jobs, specialist training for high school-graduated students, and applied training for labourers. Japan now has two ministries which are responsible for vocational training, including Health, Labour and Welfare (MHLW), and Education, Culture, Sport, Science, and Technology (MECSST).
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Expected results
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Having knowledge on different products and selling/marketing skills though operations in working office/ practices
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Topics
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Training course's contexts
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Duration
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OJT
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Practicing skill
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Customer Contact/Care
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Basic thing on helping and caring customers
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18-36 hour
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Work description
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Set exact business file by using office equipment
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18-36 hour
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Business habit of marking and selling staff
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Business knowledge: how to communicate well with customers, write bills, receipts
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36-64 hour
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Solving complaint s
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Solving complaint
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18-54hour
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Others
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Heath safety
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. Safety and health when using office automatic
.Orientations
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12 hour
6 hour
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Total
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OJT during 1-2 months
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102-216 hour
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