Thai Binh Customs Department: Professional, Transparent and Effective

With the operating motto "Professionalism, transparency and efficiency", the Thai Binh Customs Department applied many synchronous measures to facilitate trade and investment activities of businesses. A deputy director of the department was assigned to lead a panel responsible for assisting businesses to deal with any problems arising in customs procedures. The department always listens to opinions from companies via various channels like meetings, electronic means and official correspondence; hence, it can grasp difficulties and problems of enterprises and seek out appropriate measures. The department also seriously applies automatic e-customs technologies, integrates price declaration and exchange rate control, supervises the liquidity duration of outsourcing contracts, manufacturing and export contracts; and collects taxes via banks. The department sticks to plans of Haiphong Customs Department in the implementation of Decree 87/2012/ND-CP and Circular 196/TT-BT of e-customs procedures. The department coordinates functional units to inform legal regulations, software installation and process instructions to every business in the province. Currently, the department is actively preparing to receive and operate the VNACCS/VCIS system funded by the Japanese Government.

 

In implementing the public administration reform programme in accordance with the Government-backed Project 30 and plans of the Hai Phong Customs Department, the department has applied many positive measures like review administrative procedures, seeking guidance from superior authorities to adjust and upgrade customs clearance. Thus, the department has completed the construction management systems and implemented administrative procedures in line with ISO9001-2008 standards. Besides, it has deployed drastic measures to prevent smuggling and trade fraud. It has coordinated with border guards and economic police to tighten control at Diem Dien Border Gate - a hotspot of smuggling in Thai Binh province.

 

Mr Vu Ngoc Minh, Director of Thai Binh Customs Department, said: “The department has proposed directions to prepare for bigger export turnover in the province in the coming time in order to make the investment environment more attractive and raise the competitiveness index.” He also wants the provincial government to pay more attention to customs activities in the locality, because some local businesses prefer doing customs procedures in other localities, causing insufficient statistics of production and business activities.